Novotel Nairobi Westlands | Hotel in Nairobi

| 9.4 (143 Reviews) |  1 Bathroom
Nairobi Hotel | Novotel Nairobi Westlands

Hotel in Nairobi

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Change of towels is available on request.
Novotel Nairobi Westlands offers 347 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toothbrush and toothpaste (on request)
  • Toilet paper
  • Shampoo
  • Hair dryer
  • Bathrobes
  • Soap
  • Towels
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
Bedroom
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Down comforter
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Phone
  • Separate sitting area
  • Electrical adapters/chargers
  • Slippers
  • Desk chair
  • Connecting rooms available
  • Soundproofing
  • Laptop-friendly workspace
  • Desk
  • Safe
  • Iron/ironing board
  • Guidebooks/recommendations
Breakfast
  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
  • Free bottled water
  • Local meal delivery service
  • Electric kettle
  • Coffee/tea maker
  • Minibar
Parking
  • Free secured valet parking on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • Magnifying mirror
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs available on site
  • Thin carpet in room
  • Smooth flooring in room
  • This property does not have elevators
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual alarms in hallways
  • Smooth flooring in public areas
  • Wheelchair-accessible restaurant
  • Thin carpet in public areas
Activities
  • Outdoor pool
  • Steam room
  • Full-service spa
  • 24-hour fitness center
Entertainment
  • Premium channels
  • 32-inch Smart TV
  • Satellite channels
General
  • Meeting rooms - 13
  • Conference space (1755 square feet)
  • Banquet hall
  • Front-desk safe
  • Ballroom
  • Reception hall
  • Lockers available
  • English
  • Swahili
  • Couples dining
  • Smoke-free property
Guest Services
  • Outdoor pool
  • Children's club
  • Soundproofed rooms
  • Children's games
  • Free cribs/infant beds
  • Daily housekeeping
  • Porter/bellhop
  • Change of bedsheets (on request)
  • Concierge services
  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Change of towels (on request)
  • Dry cleaning service
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool umbrellas
  • Pool sun loungers
  • Garden
  • Outdoor furniture
  • Rooftop terrace
Spa
  • Spa open daily
  • Massage - deep-tissue
  • Massage - Swedish
  • Body scrubs
  • Facials
  • Steam room
  • Manicures and pedicures
  • Massage/treatment rooms
  • 4 treatment rooms
  • Body wraps
  • Body treatments
  • Massage - hot stone
  • Couples treatment room(s)
  • Aromatherapy

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are available for usd 30.0 per night. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately usd 30 for adults and usd 15 for children pet fee: usd 20 per pet, per night plus usd 20 one-time cleaning fee rollaway bed fee: usd 30.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 20 per pet, per night, plus a one-time cleaning fee of usd 20 welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Patrick
May 15, 2026 04:29:29 PM
Review Score:   8
Summary: Very nice property, well located.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Suite, 1 Bedroom (King bed)
Room Size: 807 square feet m2
1 King Bed
Deluxe Suite, 1 Bedroom (King bed)

General

Square meters - 75, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 807, Ping - 23, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 King Bed
Room Size: 129 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Square feet - 129, No rollaway/extra beds, Ping - 4, Number of bedrooms - 1, Bed count minimum 1, Square meters - 12, Bed count maximum 1
Superior Room, 2 Twin Beds
Room Size: 129 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Square feet - 129, No rollaway/extra beds, Ping - 4, Number of bedrooms - 1, Square meters - 12, Bed count minimum 2, Bed count maximum 2
Executive Suite, 1 Bedroom (King bed)
Room Size: 678 square feet m2
1 King Bed
Executive Suite, 1 Bedroom (King bed)

General

Square feet - 678, Ping - 19, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 63, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)
Room Size: 861 square feet m2
4 King Beds, Twin Bed and Large Twin Bed
Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

General

Bed count minimum 4, Number of living rooms 0, Rollaway/extra beds (surcharge), Kitchenette, Square meters - 80, Number of bedrooms - 3, Ping - 24, Square feet - 861, Bed count maximum 4, Extra bed count 1
Executive Room, 1 King Bed
Room Size: 441 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Rollaway/extra beds (surcharge), Square meters - 41, Number of bedrooms - 1, Ping - 12, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Novotel Nairobi Westlands has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Novotel Nairobi Westlands starts from $176 per night with includes Bedding/Linens, Wellness Facilities, Child Friendly, Kitchen, Balcony/Terrace, Security/Safety, Restaurant, Pool, Business Services, Internet, Air Conditioner, Parking, Spa, Bar, Toiletries, Guest Services, Breakfast, Laundry, Accessibility, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Nairobi Westlands has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Novotel Nairobi Westlands indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.