Novotel Palembang | Hotel in Palembang

| 8.6 (27 Reviews) |  4 Bathrooms  26 Guests
Palembang Hotel | Novotel Palembang

Hotel in Palembang

Located a 5-minute drive from Palembang Mega Mall, Novotel Palembang offers an outdoor pool, gym and tennis court. Free parking and free WiFi are provided. Four dining options await guests. Novotel Palembang is a 15-minute drive from Sultan Mahmud Badaruddin Airport. Ampera Bridge is a 20-minute ride away. Rooms are fitted with a satellite TV, telephone and safety deposit box. Some rooms offer a balcony with pool views. Guests can relax with a sauna session or head for a singing session in the karaoke rooms. The hotel offers an airline desk providing ticketing services for convenience. A 24-hour front desk is available. Indonesian and international food is served in The Square, while The Orient Restaurant offers Chinese dishes. For drinks and snacks, guests can head to Le Bar or Splash Bar.

Novotel Palembang is located in Palembang.

This 186 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, Ocean View, and several others. This is a 4 star rated property and has over 27 reviews with the average score of 8.6 . Coming to Palembang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 186 Bedrooms Hotel if you want to learn more about this place in Palembang. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Palembang in Palembang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Palembang”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Bar
  • Kids' meals
  • Fruit
  • Wine/Champagne
Parking
  • Parking
  • Accessible parking
  • Free parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Bathroom emergency cord
Activities
  • Fitness center
  • Nightclub/DJ
  • Evening entertainment
  • Sauna
  • Spa lounge/Relaxation area
  • Steam room
  • Spa/Wellness packages
  • Spa facilities
  • Golf course (within 2 miles)
  • Fitness
  • Karaoke
  • Spa
  • Massage
General
  • Family rooms
  • Safe
  • Facilities for disabled guests
  • Designated smoking area
  • Non-smoking rooms
  • Elevator
  • Air conditioning
  • Wifi in all areas
  • Smoke-free property
  • Soundproof rooms
Guest Services
  • Laundry
  • Shuttle service (additional charge)
  • Baggage storage
  • Business center
  • Meeting/Banquet facilities
  • Ironing service
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Shuttle service
  • Room service
  • Concierge
  • Airport shuttle
  • ATM on site
  • Express check-in/out
  • 24-hour front desk
  • Valet parking
  • Suit press
  • Fax/Photocopying
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
  • BBQ facilities
  • Sun deck
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Face masks for guests available
  • First aid kits available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.67
Location:
8.35
Staff:
7.95
Facilities:
8.35
Comfort:
8.41
Cleanliness:
8.3
Abdul Hariel
Jun 29, 2026 07:00:00 AM
Review Score:   8
Indonesia
Reviewer Type: Couple
Travel Purpose: business
Positive: Big room and nice pool ..
Negative: Breakfast should have been better ..
Summary: Ok experience ..
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Type: Triple
Room Size: 42 m2
1 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Towels, Walk-in shower, Toothbrush, Toilet paper, Free toiletries, Body soap, Shower, Slippers, Hairdryer, Shampoo, Conditioner, Private bathroom, Shower cap

General

Laptop safe, Safe, Trash cans, Air conditioning, Carpeted, Soundproof, Tile/Marble floor, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor

Room amenities

Socket near the bed, Non-feather pillow, Yukata
Superior King Room
Room Type: Triple
Room Size: 38 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Towels, Walk-in shower, Toothbrush, Toilet paper, Free toiletries, Body soap, Shower, Slippers, Hairdryer, Shampoo, Conditioner, Private bathroom, Shower cap

General

Laptop safe, Safe, Trash cans, Air conditioning, Carpeted, Soundproof, Tile/Marble floor, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, Telephone, TV

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor

Room amenities

Socket near the bed, Non-feather pillow, Yukata
Deluxe King Room
Room Type: Triple
Room Size: 38 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Towels, Walk-in shower, Toothbrush, Toilet paper, Free toiletries, Body soap, Shower, Slippers, Hairdryer, Shampoo, Conditioner, Private bathroom, Shower cap

General

Laptop safe, Safe, Trash cans, Air conditioning, Carpeted, Soundproof, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Telephone, Satellite channels

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Pool view, View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor

Room amenities

Socket near the bed, Non-feather pillow, Yukata
Deluxe Twin Room
Room Type: Triple
Room Size: 42 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toilet, Towels, Walk-in shower, Toothbrush, Toilet paper, Free toiletries, Body soap, Shower, Slippers, Hairdryer, Shampoo, Conditioner, Private bathroom, Shower cap

General

Laptop safe, Safe, Trash cans, Air conditioning, Carpeted, Soundproof, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Telephone, Satellite channels

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Pool view, View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor

Room amenities

Socket near the bed, Non-feather pillow, Yukata
Junior Suite
Room Type: Suite
Junior Suite
Family Suite
Room Type: Suite
Family Suite
Premium Superior King Room
Room Type: Triple
1 King bed(s) Bed
Premium Superior King Room
Premium Deluxe King Room
Room Type: Triple
1 King bed(s) Bed
Premium Deluxe King Room

FAQ's

Is this Novotel Palembang pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Palembang?

Check-in time for Novotel Palembang starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Palembang have a swimming pool?

Yes, this Novotel Palembang has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Palembang?

Best-rates for the Novotel Palembang starts from $64 per night with includes Accessibility, Wellness Facilities, Spa, Balcony/Terrace, Restaurant, Guest Services, Internet, Laundry, Wheelchair Accessible, Transportation/Shuttle, Business Services, Bar, Entertainment, Parking, Pool, Ocean View, Security/Safety, Sports/Activities, Toiletries, Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, Designated Smoking Area, TV, View, Oceanfront with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Palembang a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Palembang wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Palembang is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Palembang?

Based on the information reported by the owner or manager, the Novotel Palembang indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Palembang?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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