Best Western Plus Coco Palu | Hotel in Palu

| 8.2 (19 Reviews) |  1 Bathroom
Palu Hotel | Best Western Plus Coco Palu

Hotel in Palu

Hotel in Palu with 4 restaurants and a full-service spa
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Best Western Plus Coco Palu offers 126 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Toothbrush and toothpaste
  • Private bathroom
  • Hair dryer
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Slippers
  • Laptop-friendly workspace
  • Turndown service
  • Desk
  • Iron/ironing board
  • Free newspapers
  • Desk chair
  • Safe
  • Phone
Breakfast
  • 4 restaurants and 1 coffee shop/cafe
  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 1 bar
  • 24-hour room service
  • Free bottled water
  • Coffee/tea maker
  • Minibar
  • Dining room
Parking
  • Free secured, covered self parking on site
Accessibility
  • Elevator
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-width doorways
  • Visual fire alarm
  • Doorbell and phone notification
  • Wheelchair-accessible public washroom
  • Lever door handles
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Phone accessibility kit
  • In-room accessibility
  • Wheelchair-accessible path to elevator
Activities
  • Outlet shopping
  • Sauna
  • Karaoke
  • Steam room
  • Fitness center
  • Full-service spa
  • Indoor pool
Entertainment
  • Cable channels
  • Premium channels
  • 32-inch LED TV
General
  • Business center
  • Conference space
  • Free newspapers in lobby
  • Ballroom
  • Elevator
  • ATM/banking services
  • Front-desk safe
  • Banquet hall
  • English
  • Indonesian
  • Designated smoking areas (fines apply)
Guest Services
  • Separate dining area
  • Indoor pool
  • Laundry facilities
  • Concierge services
  • Daily housekeeping
  • 24-hour front desk
  • Turndown service
  • Luggage storage
  • Multilingual staff
  • Laundry facilities
  • Dry cleaning service
  • Porter/bellhop
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
Spa
  • Spa open daily
  • Massages
  • Sauna
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight express check-in available
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Soonjong
Oct 18, 2025 05:57:34 PM
Review Score:   8
Summary: Good
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 Queen Bed, Smoking, City View
Room Size: 441 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed, Smoking, City View

General

Square meters - 41, Shower only, Ping - 12, Rainfall showerhead, Bed count minimum 1, Square feet - 441, Bed count maximum 1, City view
Junior Suite, 1 King Bed, Smoking, City View
Room Size: 603 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Smoking, City View

General

Minibar, Square feet - 603, Ping - 17, Shower only, Rainfall showerhead, Bed count minimum 1, Square meters - 56, Bed count maximum 1, City view
Junior Suite, 1 King Bed, Non Smoking, City View
Room Size: 603 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Non Smoking, City View

General

Minibar, Square feet - 603, Ping - 17, Shower only, Rainfall showerhead, Bed count minimum 1, Square meters - 56, Bed count maximum 1, City view
Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)
Room Size: 312 square feet m2
1 Queen Bed
Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

General

Ping - 9, Square meters - 29, Shower only, Rainfall showerhead, Square feet - 312, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 1 Queen Bed, Smoking, City View
Room Size: 312 square feet m2
1 Queen Bed
Superior Room, 1 Queen Bed, Smoking, City View

General

Ping - 9, Minibar, Square meters - 29, Shower only, Rainfall showerhead, Square feet - 312, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)
Room Size: 441 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

General

Square meters - 41, Shower only, Ping - 12, Rainfall showerhead, Bed count minimum 1, Square feet - 441, Bed count maximum 1, City view
Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)
Room Size: 312 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

General

Ping - 9, Square meters - 29, Shower only, Square feet - 312, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 King Bed, Bathtub, City View
Room Size: 721 square feet m2
1 King Bed
Executive Suite, 1 King Bed, Bathtub, City View

General

Executive level room, Dining table, Square feet - 721, Grab bar - in bathtub, Square meters - 67, Ping - 20, Free wired internet, Accessible bathtub, Separate bathtub and shower, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Superior Room, 2 Twin Beds, Smoking, City View
Room Size: 312 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds, Smoking, City View

General

Ping - 9, Minibar, Square meters - 29, Shower only, Rainfall showerhead, Square feet - 312, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Palu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Palu hotel?

Check-in time for Palu hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Palu hotel have a swimming pool?

Yes, this Palu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palu hotel?

Best-rates for the Palu hotel starts from $50 per night with includes Laundry, Air Conditioner, Accessibility, Breakfast, Internet, Business Services, Restaurant, Bar, Guest Services, Pool, Designated Smoking Area, Wheelchair Accessible, Security/Safety, Entertainment, Parking, Kitchen, Toiletries, Child Friendly, TV, Bedding/Linens, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palu hotel?

Based on the information reported by the owner or manager, the Palu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palu hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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