Mercure Alice Springs Resort | Hotel in East Side

Name: Mercure Alice Springs Resort
Address: East Side, Northern Territory, Australia, AU
Price range: Prices for upcoming dates start at $150 per night
Rating: 8.4

| 8.4 (1001 Reviews) | 1 Bathroom

East Side Hotel | Mercure Alice Springs Resort

Hotel in East Side

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and dry cleaning are onsite.
Housekeeping is available on request.
Mercure Alice Springs Resort offers 139 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am late check-out fee: aud 49 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 3 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for aud 40.0 per night. cribs (infant beds) are available for aud 10.0 per night.

Payment Policy

Fee for buffet breakfast: approximately aud 20 to 35 for adults, and aud 12 to 15 for children late check-out fee: aud 49 (subject to availability) crib (infant bed) fee: aud 10.0 per night rollaway bed fee: aud 40.0 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses some solar energy

Reviews

Katherine

Aug 6, 2026 07:10:58 PM

Review Score: 8

Summary: The hotel had mixed reviews and I feel these were justified. The staff were extremely friendly and helpful. Special shout out to Lucy in the restaurant who helped with dietary requirements. The room was big, the view of the Todd River was lovely and the bed was very comfortable. The fridge was also a good size. On the other hand little things were wrong that would not be expected for a four star hotel:the bath mat was fraying at the edges, one bath towel had a hole in, the balcony was not super clean and there was an ashtray available for smokers(surely this would cause smoke to waft into the room). The food at the restaurant was very average (vegetables overcooked etc) dietary needs were not listed on the menu and there was a shortage of dairy free items. The food was also very overpriced for what it was. The hotel felt safe which was the main thing I wanted in Alice. Overall I was comfortable in the bed, and large room, plus staff were helpful so I would stay again.

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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Mercure Alice Springs Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mercure Alice Springs Resort starts from $150 per night with includes Security/Safety, Bedding/Linens, Wellness Facilities, Internet, Kitchen, Air Conditioner, Parking, Pool, Balcony/Terrace, Accessibility, Business Services, Restaurant, Child Friendly, Wheelchair Accessible, Guest Services, Entertainment, Laundry, Bar, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Alice Springs Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mercure Alice Springs Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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