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One Cuautitlan | Hotel in Cuautitlan Izcalli

| 8.8 (662 Reviews) |  1 Bathroom
Cuautitlan Izcalli Hotel | One Cuautitlan

Hotel in Cuautitlan Izcalli

Along with a business center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, a banquet hall, and a vending machine are onsite.
Housekeeping is available on request.
One Cuautitlan offers 156 accommodations with safes and hair dryers. 46-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Towels
  • Private bathroom
  • Hair dryer
  • Free toiletries
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Phone
  • Iron/ironing board (on request)
Breakfast
  • Free buffet breakfast available daily 6:00 AM–noon
Parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Elevator
Entertainment
  • Cable channels
  • 46-inch flat-screen TV
General
  • Business center
  • Meeting rooms
  • Spanish
  • English
Guest Services
  • Luggage storage
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash cashless transactions are available safety features at this property include a fire extinguisher and a smoke detector

Reviews

Jorge Eleazar
Jul 15, 2026 01:35:00 AM
Review Score:   6
Summary: I did not like that. Since our first night, we have had problems with the key card. Every single time we went out of the room, we had trouble getting back in because the key card wasn't working, and it took almost 5 minutes each time to unlock the door. I talked to the front desk person, and they sent a maintenance guy to address the issue; still, we continued having the same problem every single day. I asked for a different room, but the person at the front desk told me that she was going to ask for approval, and I never heard anything from her until 2 days before we left the hotel. Another staff person offered that to me, and I think that was too late. I really did not like that the issue was never resolved. (The front desk person sent the maintenance person twice to my room to try to fix the issue)Also, the breakfast was ok, but not very good. As a matter of fact, the orange juice from the machine was pure water and not orange juice. We were very happy with the lady that keep our room very nice and clean.
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Room Arrangement

Room Info Facilities
Loft
Room Size: 269 square feet m2
1 King Bed
Loft

General

Square meters - 25, Square feet - 269, Ping - 8, Bed count minimum 1, Bed count maximum 1
Superior Double Room
Room Size: 205 square feet m2
2 Double Beds
Superior Double Room

General

Square meters - 19, Square feet - 205, Ping - 5.76, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 Queen Bed
Room Size: 205 square feet m2
1 Queen Bed
Superior Room, 1 Queen Bed

General

Square meters - 19, Square feet - 205, Ping - 6, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this One Cuautitlan does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the One Cuautitlan starts from $96 per night with includes Air Conditioner, Parking, Business Services, Guest Services, Wellness Facilities, Toiletries, Child Friendly, TV, Accessibility, Security/Safety, Bedding/Linens, Wheelchair Accessible, Breakfast, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the One Cuautitlan is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the One Cuautitlan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.