Pandora Heights Grand Hotel | Hotel in Chaqiyu

| 9.8 (40 Reviews) |  7 Bathrooms  30 Guests
Chaqiyu Hotel | Pandora Heights Grand Hotel

Hotel in Chaqiyu

Elegant Accommodations

Pandora Heights Grand Hotel in Zhangjiajie offers a rooftop swimming pool, sun terrace, and lush garden. Guests enjoy free WiFi, a restaurant, bar, and private check-in and check-out services.

Comfortable Amenities

The hotel features a family-friendly restaurant serving Chinese cuisine, a pool bar, and a kids' club. Additional amenities include a shared kitchen, outdoor fireplace, and electric vehicle charging station.

Dining Experience

The restaurant offers lunch and dinner with vegetarian options in a traditional, modern, and romantic ambiance. Guests can also enjoy breakfast with Asian dishes.

Convenient Location

Located 13 mi from Zhangjiajie Hehua International Airport, the hotel provides easy access to local attractions.

Pandora Heights Grand Hotel is located in .

This 140 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Sports/Activities, Entertainment, and several others. This is a 5 star rated property and has over 40 reviews with the average score of 9.8 . Coming to and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 140 Bedrooms Hotel if you want to learn more about this place in . These details are authentic, as they are provided by our partner, booking.com.

This Pandora Heights Grand Hotel in is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pandora Heights Grand Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
Kitchen
  • Shared kitchen
Parking
  • Parking
  • Private Parking
  • Parking on site
  • Electric vehicle charging station
  • Free parking
Activities
  • Kids' club
  • Spa and wellness center
  • Fitness center
  • Massage
General
  • Breakfast
Guest Services
  • 24-hour front desk
  • Tour desk
  • Concierge
  • Business center
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Suit press
  • Laundry
  • Lockers
  • Daily housekeeping
  • Baggage storage
  • Meeting/Banquet facilities
  • Private check-in/out
  • Shuttle service
  • Dry cleaning
  • Express check-in/out
  • Room service
  • Fax/Photocopying
  • Currency exchange
  • Car rental
  • Ironing service
  • Airport shuttle
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Picnic area
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
  • Sun deck
  • Outdoor pool
  • BBQ facilities
  • Outdoor fireplace
Security/Safety
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Key access
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Face masks for guests available
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Plunge pool
  • Swimming pool toys
  • Pool cover
  • Pool bar
  • Waterslide
  • Fenced pool
  • Beach chairs/Loungers
  • Rooftop pool
  • Beach umbrellas
  • Pool with view
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties.

Reviews

Maarten
Sep 18, 2026 07:00:00 AM
Review Score:   5
Netherlands
Reviewer Type: Couple
Travel Purpose: leisure
Negative: Old
Summary: I wouldn’t book it a second and if I knew the Pandora Heights hotel is/was non existing (it’s the country garden hot
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room with Balcony
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed
Deluxe Double Room with Balcony

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Private bathroom, Hairdryer, Bidet, Towels, Free toiletries, Walk-in shower, Shower, Toothbrush, Shower cap, Bath or shower, Toilet paper, Body soap, Bathrobe, Shampoo, Toilet, Conditioner

Media & Technology

TV, Flat-screen TV, Cable channels

General

Private entrance, Key card access, Heating, Air conditioning, Trash cans, Smoke alarm, Carbon monoxide sources, Fire extinguisher, Carbon monoxide detector, Lockers, Soundproofing, Hypoallergenic, Carpeted, Tile/marble floor

Outdoors

Terrace, Patio, Outdoor furniture, Balcony

Living Area

Desk, Dining area, Seating area

Bedroom

Wardrobe or closet, Linens, Dressing room, Extra long beds (> 80 inches)

View

View, Pool view, Mountain view, City view, Quiet street view, Inner courtyard view, Garden view

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Hypoallergenic pillow, Adapter, Clothes rack, Feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room
Room Type: Twin
Room Size: 50 m2
2 Full bed(s) Bed
Deluxe Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Private bathroom, Hairdryer, Bidet, Towels, Free toiletries, Walk-in shower, Shower, Toothbrush, Shower cap, Bath or shower, Toilet paper, Body soap, Bathrobe, Shampoo, Toilet, Conditioner

Media & Technology

TV, Flat-screen TV, Cable channels

General

Private entrance, Key card access, Heating, Air conditioning, Trash cans, Smoke alarm, Carbon monoxide sources, Fire extinguisher, Carbon monoxide detector, Lockers, Soundproofing, Hypoallergenic, Carpeted, Tile/marble floor

Outdoors

Terrace, Patio, Outdoor furniture, Balcony

Living Area

Desk, Dining area, Seating area

Bedroom

Wardrobe or closet, Linens, Dressing room, Extra long beds (> 80 inches)

View

View, Pool view, Mountain view, City view, Quiet street view, Inner courtyard view, Garden view

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Hypoallergenic pillow, Adapter, Clothes rack, Feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Triple Room
Room Type: Triple
Room Size: 60 m2
3 Full bed(s) Bed
Deluxe Triple Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Private bathroom, Hairdryer, Bidet, Towels, Free toiletries, Walk-in shower, Shower, Toothbrush, Shower cap, Bath or shower, Toilet paper, Body soap, Bathrobe, Shampoo, Toilet, Conditioner

Media & Technology

TV, Flat-screen TV, Cable channels

General

Private entrance, Key card access, Heating, Air conditioning, Trash cans, Smoke alarm, Carbon monoxide sources, Fire extinguisher, Carbon monoxide detector, Lockers, Soundproofing, Hypoallergenic, Carpeted, Tile/marble floor

Outdoors

Terrace, Patio, Outdoor furniture, Balcony

Living Area

Desk, Dining area, Seating area

Bedroom

Wardrobe or closet, Linens, Dressing room, Extra long beds (> 80 inches)

View

View, Pool view, Mountain view, City view, Quiet street view, Inner courtyard view, Garden view

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Hypoallergenic pillow, Adapter, Clothes rack, Feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Room with Mountain View
Room Type: Double
Room Size: 60 m2
1 King bed(s) Bed
King Room with Mountain View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Free toiletries, Body soap, Hairdryer, Shower, Toothbrush, Bath, Private bathroom, Spa tub, Toilet paper, Conditioner, Slippers, Walk-in shower, Bathrobe, Shower cap, Bath or shower, Towels, Shampoo, Toilet

Media & Technology

TV, Flat-screen TV, Cable channels

General

Private entrance, Key card access, Heating, Air conditioning, Trash cans, Smoke alarm, Carbon monoxide sources, Fire extinguisher, Carbon monoxide detector, Lockers, Soundproofing, Hypoallergenic, Carpeted, Tile/marble floor

Outdoors

Terrace, Patio, Outdoor furniture, Balcony

Living Area

Desk, Dining area, Seating area

Bedroom

Wardrobe or closet, Linens, Dressing room, Extra long beds (> 80 inches)

View

View, Pool view, Mountain view, City view, Quiet street view, Inner courtyard view, Garden view

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Hypoallergenic pillow, Adapter, Clothes rack, Feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
One-Bedroom Suite
Room Type: Suite
Room Size: 100 m2
1 King bed(s) Bed
One-Bedroom Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Free toiletries, Body soap, Hairdryer, Shower, Toothbrush, Bath, Private bathroom, Spa tub, Toilet paper, Conditioner, Slippers, Walk-in shower, Bathrobe, Shower cap, Bath or shower, Towels, Shampoo, Toilet

Media & Technology

TV, Flat-screen TV, Cable channels

General

Private entrance, Key card access, Heating, Air conditioning, Trash cans, Smoke alarm, Carbon monoxide sources, Fire extinguisher, Carbon monoxide detector, Lockers, Soundproofing, Hypoallergenic, Carpeted, Tile/marble floor

Outdoors

Terrace, Patio, Outdoor furniture, Balcony

Living Area

Desk, Dining area, Seating area

Bedroom

Wardrobe or closet, Linens, Dressing room, Extra long beds (> 80 inches)

View

View, Pool view, Mountain view, City view, Quiet street view, Inner courtyard view, Garden view

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Hypoallergenic pillow, Adapter, Clothes rack, Feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Suite
Room Type: Suite
Room Size: 100 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
Two-Bedroom Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Free toiletries, Body soap, Hairdryer, Shower, Toothbrush, Bath, Private bathroom, Spa tub, Toilet paper, Conditioner, Slippers, Walk-in shower, Bathrobe, Shower cap, Bath or shower, Towels, Shampoo, Toilet

Media & Technology

TV, Flat-screen TV, Cable channels

General

Private entrance, Key card access, Heating, Air conditioning, Trash cans, Smoke alarm, Carbon monoxide sources, Fire extinguisher, Carbon monoxide detector, Lockers, Soundproofing, Hypoallergenic, Carpeted, Tile/marble floor

Outdoors

Terrace, Patio, Outdoor furniture, Balcony

Living Area

Desk, Dining area, Seating area

Bedroom

Wardrobe or closet, Linens, Dressing room, Extra long beds (> 80 inches)

View

View, Pool view, Mountain view, City view, Quiet street view, Inner courtyard view, Garden view

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Hypoallergenic pillow, Adapter, Clothes rack, Feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Family Suite
Room Type: Family
Room Size: 100 m2
2 King bed(s) Bed
Deluxe Family Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bidet, Free toiletries, Body soap, Hairdryer, Shower, Toothbrush, Bath, Private bathroom, Spa tub, Toilet paper, Conditioner, Slippers, Walk-in shower, Bathrobe, Shower cap, Bath or shower, Towels, Shampoo, Toilet

Media & Technology

TV, Flat-screen TV, Cable channels

General

Private entrance, Key card access, Heating, Air conditioning, Trash cans, Smoke alarm, Carbon monoxide sources, Fire extinguisher, Carbon monoxide detector, Lockers, Soundproofing, Hypoallergenic, Carpeted, Tile/marble floor

Outdoors

Terrace, Patio, Outdoor furniture, Balcony

Living Area

Desk, Dining area, Seating area

Bedroom

Wardrobe or closet, Linens, Dressing room, Extra long beds (> 80 inches)

View

View, Pool view, Mountain view, City view, Quiet street view, Inner courtyard view, Garden view

Services

Wake-up service

Kitchen

Cleaning products, Electric kettle

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Hypoallergenic pillow, Adapter, Clothes rack, Feather pillow, Socket near the bed, Drying rack for clothing

Pool and Spa

Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Pandora Heights Grand Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Pandora Heights Grand Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Pandora Heights Grand Hotel starts from $92 per night with includes View, Ocean View, Sports/Activities, Entertainment, Heating, Internet, Laundry, Designated Smoking Area, Balcony/Terrace, Security/Safety, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Oceanfront, Business Services, Spa, Fireplace, Air Conditioner, Pool, Transportation/Shuttle, EV Charge Station, Wellness Facilities, Restaurant, Bar, Kitchen, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pandora Heights Grand Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Pandora Heights Grand Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.