Is this The Oyster Box pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Oyster Box?

Check-in time for The Oyster Box starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Oyster Box have a swimming pool?

Yes, this The Oyster Box has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Oyster Box?

Best-rates for the The Oyster Box starts from $374 per night with includes Accessibility, Wellness Facilities, Bar, Internet, Parking, Transportation/Shuttle, Sports/Activities, Hot Tub, Private Beach, Balcony/Terrace, Oceanfront, Child Friendly, Fireplace/Heating, Entertainment, Breakfast, Kitchen, Air Conditioner, Pet Friendly, Ocean View, Business Services, Spa, Restaurant, Guest Services, Designated Smoking Area, Security/Safety, Laundry, Pool, View, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Oyster Box a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Oyster Box wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Oyster Box is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Oyster Box?

Based on the information reported by the owner or manager, the The Oyster Box indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Oyster Box?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Oyster Box | Hotel in Durban

Name: The Oyster Box
Address: Durban, South Africa, ZA
Price range: Prices for upcoming dates start at $374 per night
Rating: 9.4

| 9.4 (912 Reviews) | Pet Friendly 13 Bathrooms 34 Guests

Hotel in Umhlanga, Durban

Overlooking the iconic Umhlanga Lighthouse and Indian Ocean, The Oyster Box is a 5-star hotel offering timeless luxury and comfort as part of the Red Carnation Hotel Collection. Guests can enjoy elegantly appointed rooms, suites, and villas—some with private patios or plunge pools—each with handcrafted furnishings, complimentary Wi-Fi, and thoughtful amenities. Dining includes The Ocean Terrace, known for its famous curry and seafood buffets; The Grill Room, offering fine dining in a classic setting; and three distinctive bars: The Oyster Bar, the vintage-style Chukka Bar, and the rooftop Lighthouse Bar with panoramic ocean views. With two swimming pools, a serene spa, a private cinema, and a well-equipped gym, the hotel is ideal for both relaxation and celebration. Just steps from Umhlanga Village and the beach, the hotel is family-friendly, pet-friendly, and perfectly suited for honeymoons, group getaways, and memorable occasions. Free private parking is available.

The Oyster Box is located in Durban.

This 84 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Wellness Facilities, Bar, and several others. This is a 5 star rated property and has over 912 reviews with the average score of 9.4 . Coming to Durban and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 84 Bedrooms Hotel if you want to learn more about this place in Durban. These details are authentic, as they are provided by our partner, booking.com.

This The Oyster Box in Durban is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Oyster Box”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Wine/Champagne

Breakfast in the room

Restaurant

Special diet meals (on request)

Kids' meals

Kid-friendly buffet

Coffee house on site

Snack bar

Parking

Parking on site

Accessible parking

Free parking

Parking

Accessibility

Lowered sink

Raised toilet

Toilet with grab rails

Wheelchair accessible

Activities

Full-body massage

Foot massage

Fitness

Tour or class about local culture

Cooking class

Hand massage

Themed dinners

Bar crawls

Stand-up comedy

Spa lounge/Relaxation area

Locker rooms

Couples' massage

Horseback riding

Playground

Beach

Back massage

Spa facilities

Snorkeling

Fishing

Massage

Fitness center

Evening entertainment

Neck massage

Live music/Performance

Spa/Wellness packages

Turkish/Steam Bath

Beachfront

Kids' club

Movie nights

Head massage

Diving

Windsurfing

Live sports events (broadcast)

Game drives

Private beach area

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

Indoor play area

General

Family rooms

Smoke-free property

Wifi in all areas

Heating

Air conditioning

Elevator

Facilities for disabled guests

Pet friendly

Non-smoking rooms

Designated smoking area

Safe

Guest Services

24-hour front desk

Laundry

Strollers

Ironing service

Packed lunches

Pet bowls

Shuttle service

Dry cleaning

Fax/Photocopying

Tour desk

Airport shuttle (additional charge)

Concierge

Daily housekeeping

Babysitting/Child services

Room service

Valet parking

Car rental

Meeting/Banquet facilities

Airport shuttle

Baggage storage

Shuttle service (additional charge)

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor pool

Sun deck

Terrace

Garden

Outdoor pool (year-round)

Security/Safety

24-hour security

Smoke alarms

Security alarm

CCTV in common areas

Fire extinguishers

CCTV outside property

Key card access

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Breakfast to-go containers

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

First aid kits available

Thermometers for guests provided by property

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Spa

Swimming pool toys

Pool bar

Infinity pool

Beach chairs/Loungers

Swimming pool

Pool with view

Shallow end

Beach umbrellas

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are allowed upon request and charges may apply.

Payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.64

Location:

9.77

Staff:

9.73

Facilities:

9.57

Comfort:

9.67

Cleanliness:

9.69

Warrick

Feb 12, 2026 08:00:00 AM

Review Score: 7

South Africa

Reviewer Type: Couple

Travel Purpose: business

Positive: Beautiful setting and surroundings

Negative: Property is run down and we were moved between two rooms due to faulty defects in the bedrooms etc. The rooms need upgrading and maintenance. Leaking showers broken tv remotes and TVs , damp on walls.

Summary: We had a nice stay and we have stayed before. The staff are amazing.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room with Garden View Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Internet Wireless internet View Garden view, View Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Room amenities Feather pillow, Adapter, Non-feather pillow Accessibility Accessible by elevator
Luxury Room with Sea View Room Type: Double Room Size: 31 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Interconnecting room(s) available, Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Internet Wireless internet View View, Sea view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Room amenities Feather pillow, Adapter, Non-feather pillow Accessibility Accessible by elevator
Classic Room with Sea View Room Type: Double Room Size: 27 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Internet Wireless internet View View, Sea view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Room amenities Feather pillow, Adapter, Non-feather pillow Accessibility Accessible by elevator
Superior Garden Villa Room Type: Suite Room Size: 105 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Guest bathroom, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Outdoors Patio Internet Wireless internet View Garden view, View Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by stairs only Pool and Spa Plunge Pool, Pool towels Room amenities Feather pillow, Adapter, Non-feather pillow
Sea Facing Cabana Room Type: Triple Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Outdoors Patio Internet Wireless internet View View, Sea view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Entire unit located on ground floor, Accessible by elevator Room amenities Feather pillow, Adapter, Non-feather pillow
Family Room with Sea View Room Type: Suite Room Size: 36 m² 1 King bed(s) Bed 2 Bunk bed Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Internet Wireless internet View View, Sea view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Feather pillow, Adapter, Non-feather pillow
Sea Facing Luxury Suite Room Type: Suite Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Internet Wireless internet View View, Sea view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Feather pillow, Adapter, Non-feather pillow
Deluxe Suite with Sea View Room Type: Suite Room Size: 78 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Guest bathroom, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Outdoors Patio Internet Wireless internet View View, Sea view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Entire unit located on ground floor, Accessible by elevator Pool and Spa Plunge Pool, Pool towels Room amenities Feather pillow, Adapter, Non-feather pillow
Garden-Facing Loft Room Room Type: Triple Room Size: 64 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk Internet Wireless internet View Garden view, View Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Feather pillow, Adapter, Non-feather pillow
Suite Room Type: Suite Room Size: 450 m² 1 King bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Private bathroom, Bathtub, Conditioner, Bathtub or shower, Towels, Toilet paper, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Patio Living Area Desk Internet Wireless internet View View, Sea view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses, Dining table Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Feather pillow, Adapter, Non-feather pillow
Double Room Room Type: Triple Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Shower, Body soap, Shampoo, Slippers, Bathrobe, Shower cap, Hairdryer, Toilet, Private bathroom, Bathtub, Conditioner, Toilet paper, Towels, Free toiletries General Trash cans, Heating, Air conditioning, Fan, Ironing facilities, Key card access, Safe Media & Technology TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Internet Wireless internet View View, Sea view Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Entire unit located on ground floor, Accessible by elevator, Upper floors accessible by elevator Room amenities Feather pillow, Adapter, Non-feather pillow

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The Oyster Box | Hotel in Durban

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Hotel in Umhlanga, Durban

Amenities

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